Full-price items can be exchanged within seven days of delivery. Sale items can be exchanged for a different size within seven days of delivery, subject to stock availability. Items must be unworn and unwashed, with tags attached and in their original packaging.
Sale items are not eligible for change-of-mind refunds. If you receive a faulty, damaged or incorrectly supplied item, contact us with your order number and details of the problem so we can arrange an appropriate resolution. This policy does not limit your rights under applicable law. Slight colour differences caused by screen settings are not considered a fault.
Email info@pyjamasco.com or use our contact page. We will confirm the next steps and any applicable return-delivery arrangements before you send the item. Please do not send items without contacting us first.
Updated 9 October 2026.
